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About Us

About Us

Your guide to the world of travel

KOMPAS Touroperator is a multidisciplinary tour operator that has been operating in the tourism market since 2005. And from the very first day, we have set ourselves the goal of making travel around the world accessible and convenient, using all possible innovations in this area. Freedom of choice - freedom of movement!

To this end, KOMPAS experts regularly study demand and new trends in tourism and are ready to promptly offer new destinations and products that will definitely become sales hits and attract any category of tourists. Our development strategy is designed for a constant increase in supply and new services.

The company currently has offices in Kazakhstan, Ukraine, Belarus, Uzbekistan, Kyrgyzstan, Azerbaijan and Tajikistan. And each of the branches adheres to high standards of technology, customer service and quality of work.

We work with more than ten thousand travel agents in seven countries and dozens of cities. 

We offer tours to more than 40 countries, cooperate with tens of thousands of hotels and the best airlines.

Over 19 years of working with us, 8 million tourists have vacationed.

In 2022 alone, we sent about 240 thousand people on a journey.

 

KOMPAS is the leader in hospitality in Kazakhstan , and one of the company's main areas of focus is domestic and inbound tourism in the country. 

Since the beginning of its activity, the company has been engaged in receiving foreign guests, and its achievements have been recognized both among market participants and tourists. 

KOMPAS actively works on creating new tourist routes and searching for promising domestic destinations. Organizing exciting excursions with experienced guides and providing accommodation in the most popular hotels is the company's main profile in the domestic and inbound tourism market. 

In addition, KOMPAS is a leader in the state program to support domestic tourism, Kids Go Free, which allows young Kazakhstanis to travel around the country for free with their parents. 

The company's incoming department actively participates in international exhibitions and major events to promote Kazakhstan as a tourist destination in the global market.

 

Why is it profitable and convenient to work with KOMPAS

☑️ For agents:

KOMPAS Touroperator considers the success of its travel agent partners its top priority and therefore strives to help them develop their business. The company regularly holds training programs, infotours, webinars on travel products, online broadcasts, newsletters, road shows, business breakfasts and other events that allow partners to be informed about current offers. KOMPAS Touroperator provides 24-hour consultation in two languages ​​in each country and a hotline for travel agents outside working hours. Partners also have access to a loyalty program that allows them to increase their agency's income. KOMPAS Dynamic is a booking system that provides partners with access to one of the most convenient and diverse systems on the market for dynamic packaging.







 

☑️ For tourists:

KOMPAS Touroperator works only with reliable and proven international partners. 

The company guarantees high quality services and customer focus at all stages of the trip. It implements its own standards for the work of host companies and constantly monitors the quality of customer service. 

The company has many years of experience in cooperation with insurance companies and guarantees its clients timely and high-quality assistance in any situation. 

All tourists have access to 24/7 support during their vacation, where they can get any necessary information. 

KOMPAS Touroperator works with leading national and international airlines such as Air Astana, Flydubai, Qatar Airways, SCAT, AZAL, Air Seychelles and others.

 

Our achievements

KOMPAS Touroperator's work has been recognized with numerous prestigious awards. Here are some of them:

2023 year

■ The best IT solutions of the fund "Touristik KAMKOR"
■ The best integration of the fund "Touristik KAMKOR"
■ The best support of the Turcode of the fund "Touristik KAMKOR"

2022 year

■ “Reliable Partner” of flydubai
■  “Silver” of the “Tourist KAMKOR” fund
■ “Industry Leader” honorary badge of the Ministry of Tourism and Sports of the Republic of Kazakhstan

2019 year

■ The best tour operator of the Republic of Kazakhstan, Association of Tour Operators of the Republic of Kazakhstan
■ BEST SERVICE TRAVEL AGENCY and BEST SALES 2019 in the BEST SERVICE TRAVEL award (ANTALYA 2020)
■ Travel Service nomination of the Commercial Important Person (CIP) award

2018 year

■ BEST SERVICE TRAVEL AGENCY 2018 according to “Tour club Almaty”
■ Priority partner of SAYAMA Travel Group (Thailand) in 2018

2017 year

■ CIP (Commercial Important Person) Award in the SALES LEADERS category 

2016 year

■ Award of the international exhibition KITF 2016
■ CIP (Commercial Important Person) Award in the nomination SALES LEADERS
■ Top Travel Agent Award as a partner of Air Arabia in Kazakhstan.
■ Air Astana airline - for successful cooperation and professionalism;

2015 year

■ Scat Airlines - "A rapidly developing tour operator".
■ Preferred partner of the incoming tour operator MINAR Travels (India)

2014 year

■  Winner of the national award of the Ministry of Tourism of India in the nomination Best Overseas Tour Operator to India from Central Asia including Russia (2014);
■  MALAYSIA TOURISM AWARDS 2014/2015 of the Government of Malaysia and the Ministry of Tourism in the category BEST FOREIGN TOUR OPERATOR OF KAZAKHSTAN; 
■  Ministry of Tourism of Almaty, Kazakhstan 1st, 2nd, 3rd place “Best Outbound Tour Operator” in 2014, 2015;  

Nice to meet you!